Our FAQ
Frequently Asked Questions
From booking and timelines to delivery and special requests, our FAQ section provides clear answers to help you plan with confidence.
1. What types of events do you cover?
We specialize in a wide range of events, including:
– *Birthdays* (Children’s, milestone birthdays, themed parties)
– *Weddings* (Engagements, ceremonies, receptions)
– *Corporate Events* (Conferences, meetings, team-building)
– *Family & Individual Photoshoots* (Portraits, maternity, family gatherings)
– *Graduations, Baby Showers, Anniversaries* and more!
– ** Funerals
–
If you have a special event in mind, don’t hesitate to reach out—we’re happy to discuss how we can capture your celebration!
2. How do I book a session?
Booking your session with us is simple! Just follow these steps:
1. *Contact Us*: Send us an email, call, or use our online contact form to inquire about availability.
2. *Choose Your Package*: We’ll send you details about our packages, including options for event photography, photo booths, 360° booths, and more.
3. *Confirm Your Date: Once you’ve selected your package, we’ll send over a **contract* and request a *deposit* (usually 50%- 70%) to secure your booking.
4. *Final Payment*: The balance is due prior to or on the day of your event.
3. What is included in your photography services?
Our photography packages typically include:
– *Professional Photography*: Coverage of your event, including candid moments, group shots, and key highlights.
– *Edited Photos*: High-quality images with professional post-processing.
– *Online Gallery*: Access to a private online gallery where you can view, download, and share your photos.
– *Optional Print Options*: High-quality prints, albums, or framed photos (additional fees may apply).
– *Custom Themes and Props* (for photo booths or 360° booths): Customizable to match your event theme.
We also offer a variety of specialized add-ons like *360° photography booths, **photo booths, **engagement or family photoshoots*, and more. Ask us about customizing a package that suits your needs!
4. How many photos will I receive?
The number of photos you’ll receive depends on the event’s length and type. On average:
– For an *hour-long shoot, you can expect around **50-75 edited photos*.
– For *half-day events, expect **200-300 photos*.
– For *full-day events, around **500 or more images*.
We focus on quality, ensuring we deliver a mix of candid, posed, and artistic shots to truly capture the essence of your event.
5. How long will it take to receive my photos?
Photos are delivered within *-1 Month* following your event. We aim to ensure every image is edited to perfection. If you need your photos sooner, we offer an *express delivery service* for an additional fee.
6. Do you offer 360° photo booths?
Yes, we do! Our *360° photo booths* offer a unique and interactive experience that allows your guests to capture moments from every angle in video and still images. It’s a great way to bring an extra element of fun to your event. Ask us for more details and available packages!
7. Can I customize my photo booth or 360° setup?
Absolutely! We offer a range of *customization options* for both photo booths and 360° booths:
– *Backdrops*: Choose from a variety of themes or request a custom backdrop.
– *Props*: We have a wide selection of fun and themed props, and you can request specific items that match your event.
– *Photo Templates*: Customize your photo strips or 360° photo designs with names, dates, logos, or other unique elements.
Let us know what you have in mind, and we’ll make sure to create something special for your event!
8. What should I wear for the photoshoot?
We recommend wearing outfits that make you feel comfortable and confident. Solid colors and subtle patterns work best, as they won’t distract from the photo’s focus. If you’re doing a group shoot or family portraits, coordinating colors (but not matching exactly) often works well.
If you’re having a themed event or a styled shoot, feel free to get creative! Let us know your vision, and we can guide you on outfit choices.
9. Do you travel to different locations?
Yes, we are happy to travel for your event! Travel fees may apply based on the distance and location. We’ll provide a breakdown of any additional costs before confirming your booking. For events outside the local area, we may also charge for accommodation and transportation if necessary.
10. Can I get my photos printed?
Absolutely! We offer high-quality print options including:
– *Photo Albums*
– *Framed Prints*
– *Canvas Prints*
– *Photo Books*
If you want something unique, we can also provide custom prints for gifts or event décor. Just ask about our available print options when booking!
11. What happens if I need to cancel or reschedule?
We understand that plans can change. Here’s our policy:
– *Cancellations: If you cancel more than **30 days* before your event, you will receive a full refund of your deposit.
– *Rescheduling*: If you need to reschedule, we’ll work with you to find a new date that works for both of us (based on availability).
– *Cancellations within 30 days*: If you cancel within 30 days of your event, the deposit is non-refundable, but we will work with you on rescheduling options.
Please contact us as soon as possible if you need to make any changes!
12. Will I receive the raw, unedited images?
We typically provide only *edited images*, as these reflect the final version of your photos. The raw files are not shared, as they may not accurately represent the quality and artistic vision we strive for. However, if you have a special request for raw images, let us know, and we can discuss it on a case-by-case basis.
13. How do I pay for the session?
We accept various payment methods, including:
– *Credit/Debit Cards*
– *Bank Transfer*
– *PayPal*
A *deposit* is required to reserve your date, and the remaining balance is due *prior to or on the day of your event*.
14. Do you offer discounts for referrals or multiple bookings?
Yes! We offer discounts for:
– *Returning clients*
– *Referrals*: If someone you refer books a session with us, you’ll receive a discount on your next shoot.
– *Multiple services*: Book both photography and a photo booth, or combine other services, and you’ll get a discounted rate.
Feel free to ask us about any ongoing promotions or referral programs!
15. Can you provide specific photo requests?
Of course! We want to ensure your photos reflect your vision. If there are specific moments, poses, or people you’d like captured, please let us know ahead of time. During the event, feel free to guide us to any important moments you’d like documented.